Four Seasons Hotel Tunis

Comfortable! All was good.

I recently stayed with my family for four days at the Four Seasons Hotel. Initially, I was a bit skeptical due to some negative reviews I found online, which made me somewhat uncertain. However, I was specifically looking for a 5-star hotel in the area and decided to give it a chance. I must say that I do not entirely agree with those negative reviews, as I was pleasantly surprised by the entire experience, from the service to the overall stay. Everything from check-in to check-out, from the room to the pool area, was exceptional. The room was consistently clean and was cleaned daily. I would like to extend my special thanks to Monia from the housekeeping team, who proactively approached us to ask if the room met our expectations and if there were any issues we noticed that could be addressed. Although we didn’t find any issues, I appreciated her attentiveness and forward-thinking attitude. This level of care is something I truly value and must highlight. A heartfelt thank you for that. I also want to commend the reception staff, especially Safa, for their excellent service, from the booking process to check-in and check-out. The team is very attentive and forward-thinking, which is exactly what one expects from a 5-star hotel. Having stayed at numerous hotels across Europe, I can confidently say that the service here meets the high standards one expects from a 5-star establishment. I was pleasantly surprised by the exceptional service, which I gladly recommend to others. This is not my first stay here, and I will definitely return with great pleasure, as I was very positively surprised. During check-in, we found a small gift for our child, which was a sweet gesture with cookies and a sweet name tag. I also received a small birthday cake, which was very thoughtful. Some reviews mentioned that the hotel is pricey, but I believe the service you receive is worth the cost. I find it completely fair and not overpriced at all.

Very satisfied with the hotel facility and the staff.

The hotel is beautiful and in a perfect location. Breakfast buffet selection is vast and delicious, as you should expect at a Four Seasons. Food at the other restaurants (The Creek and Blu) was excellent with a good selection of wine and cocktails.

We loved everything about our stay, the room was spacious and we'll decorated, the food was exceptional, the staff were very welcoming. I would like to say a special thanks to Ahmed (Manager at the Blu restaurant) he was very friendly and always recommended great food, Tamer (beach) he was so accommodating, Mohammed at the Alysse Restaurant was so friendly. All the reception staff were great especially Donia. The gym staff, the Spa facilities were great, Saeda gave us a great Hammam experience. The Creek restaurant staff were fantastic and made out anniversary dinner so special. Amira the Assistant to the GM left us with a fantastic last impression.